Increased SFTP Latency

Incident Report for Ruvna

Resolved

The latency has been resolved and SFTP-based syncs are running as expected.

Posted Nov 20, 2018 - 17:40 EST

Identified

SFTP requests are currently experiencing higher latency than normal. If your school syncs data with Ruvna via SFTP at schooldata.ruvna.com, your sync schedules may be running with a delay as well.

Posted Nov 20, 2018 - 16:49 EST

This incident affected: School Data Import (SFTP).