SFTP Syncing Issues

Incident Report for Ruvna

Resolved

The issue has been resolved.

Posted Feb 26, 2020 - 14:06 EST

Identified

The issue has been identified and a fix is being tested.

Posted Feb 26, 2020 - 13:51 EST

Investigating

Some data updates sent to schooldata.ruvna.com via SFTP are not being referenced when the corresponding import procedures run, causing the updated data to not be reflected in Ruvna. We are investigating the issue.

Posted Feb 26, 2020 - 13:33 EST

This incident affected: School Data Import (Ruvna Data Import, SFTP).